UNITSQUAD PLATFORM

One operating system.
Every property keeps its context.

UnitSquad gives owners and management teams a connected operating record across the portfolio. Rent, leases, maintenance, vendors, documents, triage references, owner reporting, communications, significant weather and condition history stay connected to the right property and unit.

PROPERTY-FIRST OPERATING MODEL

Portfolio → Property → Unit → People → Work → Money → History

Instead of rebuilding context from inboxes, texts, spreadsheets, payment tools and photo folders, the operating record follows the property.

Portfolio-wide visibility with property-level detail Focused tenant and vendor interactions Automation inside manager-defined guardrails
PORTFOLIO OPERATIONS

Start with what needs attention. Drill into the property when it matters.

The portfolio view is designed around exceptions: payments needing attention, maintenance approvals, scheduled work and significant property alerts. Each property then becomes its own command center for the records, controls and history behind those items.

That structure lets a team add properties and locations without turning the workspace into disconnected modules.

PortfolioCross-property awareness and exceptions.
Property command centerHistory, work, money, files and controls.
Team & owner accessRole- and property-scoped visibility.
Activity historyA traceable record of operational events.
MAINTENANCE FLOW
1
Issue enters the property recordLink, text or email · no tenant app required
2
Context and urgency stay togetherProperty, unit, photos, history and triage references
3
Vendor coordination moves forwardAssignment, scheduling, updates and approval limits
4
Completion closes the loopPhotos, invoice, cost, status and audit history
MAINTENANCE OPERATIONS

From the first report to the paid invoice.

UnitSquad keeps the request, manager decisions, vendor communication, completion evidence and invoice connected from start to finish. Routine work can move within configured limits; exceptions return to management.

Property-specific routine and emergency approval limits Vendor access without a permanent portal account Photos and invoices return to the work record Manager review above configured limits
PROPERTY TRIAGE CENTER

Critical property knowledge should be ready before the emergency.

Each property can keep a practical emergency reference: water and unit shutoffs, gas shutoff, electrical panel, HVAC disconnect, water heater, sump pump, fire equipment, access notes, emergency vendors and property-specific response guides.

Photos and plain-language locations make the record usable: “Basement utility room · left of water heater” is more useful during a leak than a generic plumbing checklist.

Critical locationsPhotos and descriptions for shutoffs, panels and equipment.
Emergency guidesProperty-specific steps for leaks, no heat, gas, power and flooding.
Response contactsAssigned vendors, utilities and management contacts.
Known vulnerabilitiesProperty facts that change preparation and response.
MONEY + OWNER VISIBILITY

Know what happened without rebuilding the year in December.

Rent status, recorded expenses, maintenance costs and property-level activity stay organized as the year happens. Owners connected to a management workspace can receive read-only visibility while managers keep operational control.

Reporting is designed for recordkeeping and tax-preparation support—not tax advice. Property summaries and secure report sharing keep the underlying operational record connected to the numbers.

See the owner experience →

OWNER SUMMARY
Rent collected$128,400
Recorded expenses$31,860
Maintenance18 completed
Year-end reportReady to review
Illustrative example · figures come from records entered in UnitSquad.
MOVE-INKitchen18 photos · tenant acknowledged
→
MOVE-OUTSame kitchen20 photos · ready for manager review
CONDITION + DOCUMENT HISTORY

A useful history, not a camera roll.

Move-in and move-out evidence stays organized around the same rooms and property. Original submissions, acknowledgements, documents and supporting photos remain attached to the record so management can compare what actually changed.

Room-by-room evidence Time-linked submissions Tenant acknowledgement Manager remains the final reviewer
WEATHER + EMERGENCY OPERATIONS

Awareness first. Preparation before the property has a problem.

UnitSquad can monitor significant official National Weather Service alerts against configured property locations and surface affected properties without claiming equipment or conditions were physically checked.

Managers can review property context and preparation options—for example, pre-contacting snow-removal vendors before a winter storm or reviewing open heat and plumbing work before a freeze. When an actual incident is reported, the property triage record is already there.

Severe incidents such as major flooding, fire damage, gas hazards, sewage, dangerous electrical exposure, structural concerns or prolonged loss of essential services can be elevated for habitability review. UnitSquad can organize response and temporary-accommodation options, while relocation remains a manager decision.

PORTFOLIO ALERTWinter Storm Warning · 3 RI properties

Manager awareness: review open heat/plumbing work and snow-removal coverage.


Preparation option: pre-contact assigned snow vendors and review backups.

No physical inspection is implied unless someone records one.
PLATFORM CONTROLSTeam roles & property assignmentsPortfolios & owner relationshipsVendor scopes & service areasProperty-specific approval policiesInspections, documents & evidenceActivity & audit historyAI-assisted communicationsWeather & emergency awareness
ONE SYSTEM, DIFFERENT VIEWS

The management team gets the system. Everyone else gets what they need.

Owners can have read-only visibility. Tenants can complete focused tasks. Vendors can receive assignments and return evidence. Internal staff can be scoped to the properties they manage.

SEE THE OPERATING MODEL

Explore UnitSquad as a working portfolio.

Open the interactive demo or start a 14-day trial. No card required.

UNITSQUADWant the full picture?

Return to the homepage to see the complete UnitSquad experience.

← Back to home